1. Introduction

Welcome to Invogen (“Invogen,” “we,” “our,” or “us”). This Privacy Policy applies to information processed through our website, account system, invoice creation tools, and related services.

By using Invogen, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent for specific processing activities, we will seek that consent.

2. Information We Collect

Depending on how you use Invogen, we may collect the following information:

Account information

• Name and email address used to create your account.
• Login credentials stored or processed using appropriate security measures.
• Account preferences and business settings.

Business and invoice information

• Business name, contact details, and branding preferences.
• Customer names, email addresses, and other details you enter into invoices.
• Invoice numbers, descriptions, dates, amounts, taxes, and currencies.
• Invoice records and generated PDF documents.

Messages and support requests

If you contact us, we may receive your email address, message, and any information you choose to provide.

Technical information

Our hosting provider or security tools may process technical information such as IP addresses, browser details, access logs, and information needed to maintain website security. The information actually collected depends on the services enabled.

3. How We Use Information

We may use information for the following purposes:

• Creating and managing user accounts.
• Providing invoice creation, editing, storage, and PDF generation.
• Applying your selected currency and business settings.
• Sending invoices or service-related emails when requested.
• Responding to questions and support requests.
• Protecting accounts and detecting misuse or unauthorized access.
• Maintaining, troubleshooting, and improving the service.
• Meeting applicable legal obligations.

We do not promise to use every type of information for every purpose listed. Processing depends on the features you use and the services operating on the website.

4. Invoice and Customer Data

Invogen allows users to create invoices containing information about their businesses and customers. You are responsible for ensuring that you have an appropriate basis and any required permissions to enter and use another person’s information.

Please enter only information necessary for your invoicing activities. Avoid adding passwords, payment card details, or other sensitive information to invoice descriptions or notes.

We use invoice information to provide the requested service, maintain relevant records, and protect the platform. We do not sell personal information to third parties.

5. Invoice PDFs and Email Delivery

Invogen may generate downloadable PDF invoices and provide features for emailing invoices. When you use email delivery, information needed to send the message, including the recipient’s email address and invoice content or attachment, may be processed by the website’s email system and its configured email provider.

Email delivery can be affected by spam filters, incorrect addresses, provider limits, or technical problems. Check your delivery method and provider settings before sending confidential invoice information.

Recipients may save, forward, or copy invoices after receiving them. Invogen cannot control copies held by recipients or their email providers.

6. Cookies and Similar Technologies

WordPress and services used on this website may use cookies or similar technologies to support login sessions, security, preferences, and essential functionality.

If analytics, advertising, or other optional tracking tools are enabled, they may use additional technologies as described by the relevant providers. We should update this policy when such tools are added or changed.

You can manage cookies through your browser settings. Blocking essential cookies may prevent some website features from working.

7. When We Share Information

We may share information only where reasonably necessary for service delivery, security, legal compliance, or legitimate business operations. Possible recipients include:

• Hosting and infrastructure providers: to operate the website and store data.
• Email service providers: to send account messages, contact-form notifications, or invoices.
• Security and maintenance providers: to protect and troubleshoot the website.
• Legal or regulatory authorities: when disclosure is required by applicable law or valid legal process.
• Business successors: where information must be handled as part of a business transfer, subject to applicable law.

We do not sell personal information. Third-party providers may process information under their own terms and privacy policies.

8. Data Storage and International Transfers

Information may be stored on the servers used by Invogen and its service providers. Depending on the hosting and email services selected, information may be processed in countries other than your own.

Where required, we will take appropriate steps to ensure that international transfers comply with applicable privacy laws. The locations and safeguards depend on the providers actually used by Invogen.

9. Data Security

We take reasonable steps to protect information from unauthorized access, loss, misuse, or alteration. Measures may include account access controls, website updates, secure connections, backups, and security tools where configured.

No website, email service, or electronic storage method can be guaranteed completely secure. You should use a strong, unique password, keep your login details private, and sign out on shared devices.

10. Data Retention and Account Deletion

We retain information for as long as reasonably necessary to provide the service, maintain relevant account and invoice records, resolve disputes, protect the website, and meet legal obligations.

If you want to request account closure or deletion of personal information, contact us using the email address below. We may need to retain certain information where permitted or required by law, or where necessary for legitimate security and recordkeeping purposes.

Deletion from active systems may not immediately remove copies held in backups or by email recipients and third-party providers.

11. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion or restriction of certain information.
• Object to certain processing or withdraw consent where applicable.
• Request a copy of information where a portability right applies.
• Submit a complaint to the relevant privacy regulator.

To make a request, email us at cutfirst9@gmail.com. We may ask for information needed to verify your identity before responding. Your rights depend on applicable law and may be subject to exceptions.

12. Children’s Privacy

Invogen is a business invoicing service and is not designed specifically for children. Users must meet the minimum age required by applicable law to use the service independently. If you believe a child has provided personal information unlawfully, contact us so we can review the request.

13. Third-Party Websites and Services

Our website may link to third-party websites or rely on external services. We do not control the privacy practices of independent providers. Review their privacy policies before sharing information with them.

14. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology, or legal obligations change. The updated version will be published on this page with a revised “Last Updated” date. Where required by law, we will provide additional notice or request consent for material changes.